Thursday, March 1, 2012

Training and Development

"Training is not a luxury"(Noe, 2010). Companies will need to examine their approach and look beyond training activities that simply improve basic skills and knowledge. To be competitive companies must be willing to create learning environments that produce employees who are willing to create and share their knowledge. Many companies though will avoid training programs due to limited belief in the value of training programs or simply to cut costs. This resistance to training may pose challenges for performance consultants, so I have composed an "elevator speech" designed to convince employers and their companies to buy in to a training and development program that will leverage their human capital and put their company back in the competition. Take a listen and let me know what you think.

Click on link to listen:

Transcript of Speech:
If you would be willing to share your vision of your company’s desired performance, then I can help you develop strategic training activities that are learner centered and automatic. Why learner centered, because your greatest resource is in human capital. By tapping into to your human capital, your company can cut costs and leverage its potential by creating training programs that train employees in the art of creating and sharing knowledge. Collaborative training can “accelerate the pace of employee learning” by promoting personalized learning opportunities and customized feedback.  Once your training needs have been identified and effective training has been provided, your company should be able to meet its goals as well as meet your customer’s standards in quality.  This will only work though if you company is willing to ensure a supportive work environment.  A supportive work environment will help attract and retain talented employees. These are the employees that will produce a competitive edge for your company.


Noe, R. A. (2010). Employee training and development (5th ed.). New York, NY: McGraw Hill.



  1. I loved the elevator speech. It was clear and concise, and to the point. I like how you opened with a line that talked about collaborating. This is a great way to engage a future client. I also think it was great how you moved from that to human capital and using who and what they have to reach the company goals. Nicely done!


  2. Denna,

    First let me say, I love the cartoon you included. Your speech was did a great job of getting the message across. Training is indeed not a luxury. It is a necessity. After all I don't believe any one has ever started a new job where they just said go do it. Everyone needs to be trained. I think somewhere along the line employers lose sight of that. According to Noe (2010), some experts estimate that soon up to 85 percent of jobs in the United States and Europe will require extensive us of knowledge(p. 5). With a statistic like that it further solidifies the concept that training is of the utmost importance. You did a great job!


    Noe, R. A. (2010). Employee training and development (5th ed.). New York, NY: McGraw Hill.

  3. Denna,
    I also enjoyed the cartoon at the start. I liked your opening question regarding the CEO sharing their company's vision. That would get his/her attention. You made a very good point regarding the company's greatest resource being their human capital. You did a great job identifying how and why training should be learner centered and provide customized feedback. Not sure however, what meant by developing strategic training activities that are automatic."
    You made a very important point when you state; "Collaborative training can 'accelerate the pace of employee learning' by promoting personalized learning opportunities and customized feedback.